While many organizations have experimented with AI, moving from pilots to measurable operational impact remains a challenge. This session will share practical lessons from enterprises using AI to streamline internal workflows, improve efficiency, and support teams without adding complexity. We'll cover where AI is delivering real value today, common friction points that slow adoption, and how leaders can prioritize the right use cases and measure outcomes effectively. 3 Key Takeaways: → How to identify AI use cases that drive real operational value, not just experimentation → Where teams typically face friction when scaling AI beyond pilots → Practical approaches to measuring impact and aligning AI initiatives with business goals